"Last year we bought a house with a 16,000 gallon pool that was in horrible condition. We worked with a pool company that eventually got the water clean, but I was frustrated that as a new pool owner I knew more about pools then some of the service reps that came to our house. This year we decided to buy all new equipment to replace our aging pool equip and we interviewed and received quotes from 4 companies.  We decided to hire Blue Thumb Pools.  It was one of the best decisions we made. BTP gave us one of the lowest bids and I know that we received better quality work than one of the higher bidders because we used one of the higher bidders last year. We worked directly with the owner. He asked us detailed questions about what we wanted, how we would use the pool, and what level of pool maintenance we were comfortable doing ourselves.  Mike was thorough, timely, and more important patient with us.  I asked him dozens and dozens of questions and he answered them all. I also appreciated the fact that if he didn’t know an answer (we installed some equipment that just came out) he called Pentair for us to get the answer. One of the things that I liked most is the excellent customer service we received as well as the high quality of work.  We are already working with Mike to plan some additional repairs to the tile/plaster of our pool. I look forward to working with them again." — P. H.